We offer 30-days money back no questions asked and two year warranty. Our products go through thorough testing before being sent out. But sometimes things break or stop working, in that case then please contact us and we will give a satisfactory solution within 24h. We will always honor our warranty as long as the product is used as intended by the manual.
If your universal adapter would stop working or only the USB port would work then please change to the included spare fuse, as most likely the fuse has been busted.
And please always make sure that your devices is made for dual voltage usage (100V-240V) as none of our adapters are voltage converters.
We at Proglobe Wish YOU Happy Travels and Stay Safe!